Welcome to our Cancelation Policy
1. Introduction
This Cancellation Policy ("Policy") outlines the terms and conditions governing the cancellation of services and products offered on ngoking.in ("Website"). By accessing or using our services, you agree to comply with this Policy. This Policy is subject to the terms of service and any other agreements governing your use of the Website.
2. General Cancellation Terms
2.1. Users may request a cancellation of services or orders subject to the conditions outlined herein.
2.2. Cancellation requests must be submitted through the designated cancellation request form or by contacting our customer support team at customer@vakilkaro.co.in and +91 9828123489.
2.3. The cancellation of certain services may be subject to specific conditions, which will be detailed at the time of purchase.
3. Service Cancellation
3.1. Subscriptions or ongoing services may be canceled at any time, but refund eligibility will depend on the specific terms applicable to each service.
3.2. Cancellations made before service initiation may be eligible for a full or partial refund as per our Refund Policy.
3.3. Once a service has commenced, cancellations may not be eligible for a refund, except where mandated by applicable law.
4. Product Order Cancellation
4.1. Users may cancel an order for a product before it has been processed or shipped
4.2. If an order has already been dispatched, the user may need to initiate a return request instead, subject to the terms of our Return Policy.
4.3. Digital products and downloadable content are generally non-cancellable and non-refundable once accessed or downloaded.
5. Refund Eligibility
5.1. Refunds, if applicable, will be processed in accordance with our Refund Policy.
5.2. Any processing fees, transaction charges, or administrative costs incurred by the company may be deducted from the refund amount.
5.3. Refunds will be processed within five business days of cancellation approval and will be credited to the original payment method.
6. Exceptions and Special Cases
6.1. Certain services and products may be non-cancellable, including but not limited to personalized services, digital content, and time-sensitive services.
6.2. If a user experiences technical issues or delays in receiving a service, they must report the issue within 30 days for consideration.
6.3. We reserve the right to deny cancellations in cases of suspected fraud, abuse, or violation of our terms and conditions.
7. Changes to the Cancellation Policy
7.1. We reserve the right to modify, amend, or update this Policy at our discretion. Any changes will be effective immediately upon posting on the Website.
7.2. Users are encouraged to review this Policy periodically to remain informed of any updates.
8. Contact Information
For any queries or concerns regarding this Policy, please contact our support team at customer@vakilkaro.co.inor call us at and +91 9828123489.